Privacy Statement

Last Updated 13-11-2019

This Privacy Policy (“Privacy Policy”) applies to the corporate website accessible at https://www.musicspaze.com/ (“Website”) and the cloud-based technology skill development platform also accessible through that website, the video players used to view MusicSpaze courses, and the mobile applications (“Platform”, and together with the Website, collectively, the “Site”), all owned and operated by MusicSpaze(“musicspaze”, “we”, or “us”). This Privacy Policy describes how musicspaze collects and uses personal information collected through the Website and the Platform. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

Read carefully to understand our practices regarding your personal information and how we handle it. By using the Website you agree that you have read and understood this Privacy Policy. Data protection laws require companies to describe their roles and responsibility when handling personal information.

The information we collect about you
We value your trust. In order to honor that trust, musicspaze adheres to ethical standards in gathering, using, and safeguarding any information you provide.

We collect and process the following personal information from you:

1. Information you give to us:

This is information about you that you give us directly when you interact with us. You may give it to us by filling out a form on our Site, corresponding with us by phone, e-mail, or at an in-person event. It includes information necessary to register for a subscription, pay for a subscription, or place an order for other services we provide. It also includes information shared when you participate in a discussion board, share on social media via our Site, enter a competition or promotion, submit a query, report feedback about or a problem within our Site, or any of the other Interactive Services (defined in the Terms of Use). When you create an account for our Platform, we require you to provide a first name, last name, and email address. When you purchase a subscription, our third-party payment gateway does a great job of handling your data

1.1 Information we collect about you from your use of our Site:

We will automatically collect information from you each time you visit our Site. This includes technical information, information about your visit, and information about your activity on our Site such as courses searched and viewed, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods to browse to and away from a page, and methods used to contact us. Technical information includes the Internet protocol address used to connect your computer to the Internet, your login information, browser type, and version, time zone setting, browser plug-in types and versions, operating systems, and device platform.

2. How we use the information we collect

Information you give to us:

MusicSpaze uses the personal information you provide in a manner that is consistent with this Privacy Policy. We use your personal information to provide our services on our Site, including services arising from any obligations set forth in a contract between you and us. These services may include providing access to our course library, administration of your account, billing, and notifying you of changes to our service or your account.

We also use your personal information together with other personally non-identifiable information to help us better understand our users, to personalize and improve your experience with our Site, and to improve the content and functionality of our Site. This may include providing information about our goods and services that we feel may interest you and enhance your interaction with our Site. We will communicate with you about these goods and services via email, direct mail, telephone, or on our Site. These communications may include newsletters, promotional emails, product updates, or market research requests. We will use your information for this purpose only if you have given your consent to receive marketing material from us at the point we collected your information, where required by law, or otherwise in our legitimate interests, provided these interests do not override your right to object to such communications.

2.1 Information we collect about you from your use of our Site:

We will use this information in our legitimate interests (where we have considered these are not overridden by your rights), to administer our Site, and for internal operations, including troubleshooting, data analysis, testing, research, and statistical survey purposes. We will also use this information to keep our Site safe and secure, for measuring the effectiveness of how we present content and how we market and advertise. We use Internet protocol addresses and non-personally identifiable information in our log files to analyze trends, to administer our Site, to track users’ movements in and around our Site, and to gather demographic information about our user base as a whole. We also utilize unstructured machine learning technologies to understand user behaviors and to provide user-specific recommendations and other personalization of our Site experience.

3. Who we give your information to

We consider your personal information to be a vital part of our relationship with you and do not sell your personal information to third parties. There are, however, certain circumstances in which we may share your personal information with certain third parties, as follows:

3.1 Agents, Consultants, and Related Third Parties:

We sometimes hire other companies to perform certain business-related functions, such as sending an email on our behalf, payment processing, or conducting market research. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific functions. These companies are not permitted to use any personal information that we share with them for any other purpose aside from providing services to us.

3.2 Business Plans and Company Partnership Subscriptions:

We partner with certain third parties to provide our services to their employees or their community members. As part of such partnerships, a third party may pay for the subscription for its employees or community members or otherwise contract with musicspaze to make your subscription available to you, and musicspaze may share information about your use of our services with the third party. If your subscription was provided by your employer or community sponsor (including Company Partnerships as defined in the Terms of Use), we may share information you provide, or information we may otherwise collect through your registration and use of our services, with such third party. This information may include course viewing history, course viewing time, course or assignment completion, course quality ratings, and feedback, certifications, performance-related metrics, and other personal information.

3.3 Business Transfers:

As we develop our business, we might sell or buy businesses or assets. Your personal information may be transferred to a buyer or other successor in the event of a corporate sale, merger, reorganization, dissolution, or similar event in which personal information held by us about our Site users is among the assets transferred.

3.4 Legal Requirements:

In certain situations, musicspaze may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or similar legal process served on us or our Site.

We will take reasonable steps to ensure that we only collect that personal information that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.

4. Control of your information

When you register, or otherwise give us personal information, we will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated in this Privacy Policy. When musicspaze is acting as a data processor, we will only process personal information in accordance with the instructions given by the data controller. When musicspaze is acting as a data controller, we will act in accordance with your permission to offer you our services and as otherwise instructed by you. We will also give you the ability to opt-out before we disclose your personal information to a third party or use your personal information for purposes that are fundamentally different than the purpose for which it was originally created.

If you would like to discontinue receiving communications from us, you may update your email preferences by contacting us at support@musicspaze.com. Please note that we may not include the opt-out information in e-mails that are transactional in nature and are not marketing communications. You will not have the ability to opt-out of receiving transactional emails via the Communications Preferences Dashboard. If you have questions or concerns regarding a transactional e-mail, please contact us.

5. Your access to your information and how long we keep it

Upon request, musicspaze will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at support@musicspaze.com.

We will provide you with the means to ensure that your personal information is correct and current. If you have registered to use the Platform, we will provide a way for you to access and change your profile on our Platform. We will also allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our Platform. You may request deletion by contacting us at support@musicspaze.com. We will respond to your request within a reasonable timeframe. Requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.

If you would like to view your personal information that we hold at any time, you may access your profile from our Site.

We retain your information while your account is active or as needed to provide you services. Thereafter, we may retain certain personal information indefinitely as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregate information for research purposes and to help us develop and improve our Site and services.

5.1 How we protect your information

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our checkout page, your information handled by a third-party payment processor RazorPay, which does a great job in securing your sensitive information such as related to your payment inputs.

We store your personal information only on servers with limited access that are located in controlled facilities, and use a variety of technologies and procedures intended to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Nonetheless, no communication via the Internet can ever be 100% secure, and no security measures can ever be assumed to be effective. Accordingly, you are advised to use caution and discretion when determining what personal information to disclose to us.

If you have any questions about security on our Site, contact us as follows:

Email: support@musicspaze.com

Phone: (+91 8519997964)

6. Changes to this Privacy Policy

As our Site evolves, this Privacy Policy will need to evolve as well to cover new situations. To ensure that you are kept informed of changes, check this Privacy Policy periodically as we will update the date at the top of the document any time we make a change. If we make material changes to this Privacy Policy, we will post the revised policy on this page and will send a notice via email or our Site to all registered users of the Platform. Your continued use of our Site after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to abide by these or any future version of the Privacy Policy, you do not have permission to use or access (or continue to use or access) our Site.

Questions or comments regarding this Privacy Policy should be submitted to MusicSpaze by e-mail or phone as follows:

Email: support@musicspaze.com

Phone: (+91 8519997964)